Requests are received directly by the Owner for assignment.

Do NOT call /email the Office or Leasing for maintenance.

All Requests must be in Writing.

We use Independent Contractors (it's their schedule - not ours)

We  coordinate all property Requests depending on Severity and type of repairs. 

** ​NO TEXTING **

• Emergency Maintenance  is : 

        Gas Odor

        No Gas

        Frozen Pipes

        No Heat - is the Thermostat set to Heat?

        No Water - look around the area for city work.

        Pipe Leaks - shut off plumbing or water supply.

        Natural Disaster 

        Fire - call the Fire Department 1st !

EMERGENCY:  614- 207- 3858  

 Emergency maintenance Requires online Request also.

At 30 days if maintenance reported has worsened or is pending

FOLLOW-UP: 

   Maintenance@katscoproperties.com 

OR

now URGENT:

614- 207- 3858 

Do NOT call /email the Office or Leasing for maintenance.

** NO TEXTING **

Thank you for doing your part in maintaining the community of 

Old North Columbus!